ePADD: Email Archiving for Beginners

As electronic communication becomes more and more ubiquitous, what steps are organizations taking to archive and provide access to emails? Here at Rice University, the University Archives have been mandated to preserve all of the email correspondences from our newly outgoing university president. Since we've not done this before, we've started experimenting with a software called ePADD. This open-source software allows digital archivists and librarians to process email collections, preview the content for personal information that may need redaction, provide metadata, map the metadata to a local finding aid, and act as a point of contact for patrons requesting access to the content. After testing the software, we are almost ready to start archiving the collection. I'd like to take this opportunity to share with the community what I've learned from our ePADD tests. Additionally, since I've yet to formally begin the project, I'd like to ask the community to share with me any and all experiences thay have had with email archiving. My hope is that this session will be informational not only for the attendees but for the presenter as well.