Performance Differences: A Comparison Between Computer-based And Paper-pencil Versions Of A Work Simulation Exercise

Abstract

Organizations use Assessment Center methods for selection and development of employees. Many organizations that offer assessment services have already made the transition from paper-pencil to computer-based assessments with little research available to justify the appropriateness of this transition. This study examined the differences in performance on four versions of the same work simulation exercise (i.e., in-basket). The content of the work simulation was not altered from one version to another. The study sought to determine if performance on a work simulation exercise changed due to the form in which it was administered. This was tested using four conditions: Paper-pencil, Computer-based, and 2 Mixed medium conditions. Results of this study did not support the hypotheses.