Browsing by Subject "trust"
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Item An Analysis of Teacher Self-Efficacy, Teacher Trust, and Collective Efficacy in a Southwest Texas School District(2011-02-22) Ball, JeanetteThe purpose of the study was to investigate relationships among teacher selfefficacy, trust, and collective efficacy among teachers in a southwest Texas school district. The research included three established surveys combined to create a single survey. A multivariate analysis of variance was conducted to analyze the data from the survey. The study analyzed the results of surveys completed by 746 teachers. The surveys completed were the Teachers? Sense of Self-Efficacy Scale, Collective Efficacy Scale, and Omnibus T-Scale. Factors considered in the analysis of data included gender, number of years of experience, ethnicity, and the level of mentorship provided. A multivariate analysis of variance was conducted to assess if differences exist in the Teachers? Sense of Self-Efficacy Scale subscales of student engagement, instructional strategies, classroom management, Omnibus T-Scale subscale of trust in principal, trust in colleagues, trust in clients, and collective efficacy between schools. The results suggest that simultaneous differences exist in dependent variables between schools. However, further analysis also showed all schools with the exception of one scored higher than 84 percent of the standardized school sample in trust in students? ability to perform. In comparing survey responses across teacher demographics, results showed gender differences in trust in principal, trust in clients, and collective efficacy. When comparing the responses to national averages, the results were as follows: self-efficacy showed patterns that were below average, trust showed patterns that were above average, and collective efficacy was average. This research study contributes to the theoretical rationale explaining the relationship between self-efficacy, collective efficacy, and trust. Further research could be done in the area for school administrators to improve student achievement through working to raise collective efficacy beliefs and trust of their faculty.Item Explorative study of African Americans and internet dating(Texas A&M University, 2005-02-17) Spates, Kamesha SondranekThe online dating industry is estimated to be worth 1.5 billion dollars. The growing trends in technology have resulted in African Americans logging on to the Web at astonishing rates. Therefore, the goal of this research project is to evaluate dating orientated interaction in the context of virtual communities. The theoretical perspective of this thesis is that of the concept of trust, and I examine the role that trust has on dating oriented interaction in the context of virtual communities. This study utilizes both ethnographic qualitative research methods along with the survey research method to explore the topic of African Americans and their use of the Internet as a tool to find ?quality or compatible dates?. This study also provides an examination not only of dating patterns among African Americans via the Internet, but it also provides an examination of the role that technology plays in creating and mediating dating trends. An additional interest is to evaluate dating orientated interaction in the context of virtual communities.Item Looking for a good doctor (or realtor or mechanic): construing quality with credence services(2009-05-15) Mirabito, Ann MarieLittle is known about how people evaluate credence attributes, that is, those attributes which the consumer often cannot fully evaluate even after purchasing and consuming the product. And yet consumers struggle to evaluate quality in several important product categories dominated by credence attributes such as food safety, medical services, legal services, and pharmaceuticals, among others. The dissertation explores the processes by which people form quality evaluations of services high in credence attributes and the consequences of those evaluations. Drawing on the service quality, dual-process social information processing, expert-novice and risk literatures, I develop a conceptual model to illustrate how skill and motivation moderate the ways people seek and integrate observable information to infer unobservable quality. The influence of quality evaluations on outcome, satisfaction, value, and loyalty is mapped. The model is tested in the context of a classic credence service, health care services with two large datasets using structural equation modeling. Study 1 draws on an existing patient satisfaction database (6,280 records) to measure the sources and consequences of quality evaluations. Study 2 validates Study 1 findings and extends those findings to show the moderating roles of product expertise and perceived risk on quality evaluation processes. The second study is tested with 1,379 consumers (patients) drawn from an online consumer panel. The research suggests service quality in this context refers narrowly to the attributes of the core product (here, the physician?s medical competence); interpersonal and organizational quality are associated with value, satisfaction and loyalty, rather than overall quality. Two paths to quality evaluations appear to exist. In the first, consumers integrate evidence of the physician?s capabilities, practices, and prior outcomes to reach evaluations of technical quality. In the second path, consumers rely on a trust heuristic in which observed interpersonal and organizational quality signals are used to build trust in the physician; that trust, in turn, influences perceptions of technical quality. The trust heuristic appears to be used when the stakes are low and, counterintuitively, when the stakes are high, just when superior evaluations are most needed.Item Re-policing police integrity and ethics: reestablishing the community's trust in law enforcement officers(Law Enforcement Management Institute of Texas (LEMIT), 2005) Scott, Jack H.Item The Role of Trust in the Satisfaction-behavioral Intention Chain(2013-01-18) Lai, Ying HsiaoThe purpose of this study is to provide a theoretical framework, and establish an understanding of how trust, satisfaction, and behavioral intention influence each other. Subjects are online panelists who purchased travel-related services at least once in the past six months. Statistical Package for the Social Sciences 18.0 (SPSS), and Moment structures (AMOS) 18.0 are utilized to examine this framework. This study follows Oliver?s four-dimensional construct of loyalty: cognitive, affective, cognative, and action loyalty. Results show that trust as a mediator between satisfaction, perceived value, and loyalty had better explanation ability than satisfaction as a mediator between perceived value and loyalty. Theoretical and practical implications are presented for the tourism industry.Item Understanding the Team Dynamics of an Executive Virtual Team(2011-10-21) Riley, Ramona LeonardOrganizations of all types are now able to operate in virtual capacities through time, space, and distance across multinational boundaries; therefore, geography no longer limits business functioning. In fact, many corporate executives and boards employ virtuality in their work regimen. Therefore, organizations employ virtual executives to work teams with ideal skill sets to effectively persevere and complete tasks through distance, space, and time. The purpose of this study was to identify and yet understand the experiences of executive multinational, virtual board members working as a team in a virtual environment. Through this research the virtual dynamics of the virtual team have been studied, prodded, purposely mismatched, and weaved together to understand the culture of the virtual environment in which the team members interact and perform duties. With this particular board, there has been a history of previous work experience or exposure in some capacity; however, it has no great impact on their interaction and work with the entire board. In this study, an exploratory look at the experiences, perceived team dynamics, and strategies used to successfully function as a virtual team are highlighted from a qualitative perspective. The purpose is to describe the individual perspectives of how a multinational executive virtual team best works. The findings of this study reveal that there are many ways to communicate utilizing technology, but the objective for this virtual team is to be multidimensional in use. That means that honest communication is necessary for the board to perform at their optimal level. Therefore, the theoretical framework is based on team performance as a teamwork process-based construct which depends on communication, relationship, and trust to add success for virtual teams The framework results in three step process for team flow and success i.e., the importance of face-to-face meetings; advantages of virtual teaming; and challenges of virtual teaming to result in virtual team performance dependent on the team having communication, relationship, and trust present.