Browsing by Subject "Social intelligence"
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Item Emotional intelligence in the hospitality industry: a comparison study(Texas Tech University, 2006-08) Scott-Halsell, Sheila; Blum, Shane C.; Huffman, Lynn; Wampler, Richard S.With the popularity of the Emotional Intelligence (EI) construct in current research and leadership publications today, a study to determine what EI traits are prevalent in hospitality industry professionals today could impact the focus of future hospitality education, recruiting, and training. The relationship between socio-demographic variables and EI levels of hospitality industry professionals was examined. Although little significance was found between the groups, the research revealed this group of professionals possesses above average levels of EI, which may be indicative of their achievement and longevity in a service-based industry. Including EI into academic curricula for hospitality undergraduate students seems essential to better prepare them for their career choice. The current study compared scores of hospitality industry professionals with hospitality undergraduate students to determine what difference may exist. Significant differences between the groups gave credence to the view that curricula inclusion would be a beneficial concept for preparing students for a more seamless entrance into leadership positions within the industry.Item Emotional intelligence in the hospitality industry: A comparison study(2006-08) Scott-Halsell, Sheila; Blum, Shane C.; Wampler, Richard S.; Huffman, LynnWith the popularity of the Emotional Intelligence (EI) construct in current research and leadership publications today, a study to determine what EI traits are prevalent in hospitality industry professionals today could impact the focus of future hospitality education, recruiting, and training. The relationship between socio-demographic variables and EI levels of hospitality industry professionals was examined. Although little significance was found between the groups, the research revealed this group of professionals possesses above average levels of EI, which may be indicative of their achievement and longevity in a service-based industry. Including EI into academic curricula for hospitality undergraduate students seems essential to better prepare them for their career choice. The current study compared scores of hospitality industry professionals with hospitality undergraduate students to determine what difference may exist. Significant differences between the groups gave credence to the view that curricula inclusion would be a beneficial concept for preparing students for a more seamless entrance into leadership positions within the industry.Item The relationships among social reasoning and relational and overt aggression in preadolescents(Texas Tech University, 2004-12) Engel, Kristie DThis study examined the social reasoning of preadolescent relationally aggressive girls, nonaggressive girls, overtly aggressive boys, nonaggressive boys and comorbid relationally/ overtly aggressive boys in the context of hypothetical relational and instrumental conflict dilemmas. Social reasoning skills were assessed with the Interpersonal Negotiation Strategies Interview (Schultz, Selman, & Yeates, 1989) and participants' social goals and self-efficacy perceptions were also examined. In general, participants demonstrated better social reasoning when confronted with the instrumental conflict scenario than the relational dilemma. Girls exhibited higher levels of social reasoning than boys across both dilemmas. Between-groups comparisons of social reasoning skills at specific problem solving steps yielded more complex results. When generating possible solutions to the relational dilemma, relationally aggressive girls gave the protagonist's needs greater priority than did the nonaggressive girls. Overtly aggressive boys prioritized the protagonist's needs over the antagonist's needs to a greater extent than nonaggressive boys for both the instrumental and relational dilemmas. An examination of participants' goal and self-efficacy ratings revealed mixed findings. However, all participants strongly endorsed the prosocial goals of working out the problem peacefully and saving the friendship, and reported high levels of confidence in their own abilities to accomplish these goals. Implications and limitations of this study and future directions are discussed.