Collaborative Governance: Creating Shared Leadership for a Unified User Experience

dc.contributor.authorBolton, Micheal
dc.contributor.authorGerman, Elizabeth
dc.contributor.authorMosbo, Julie
dc.contributor.authorPotvin, Sarah
dc.date.accessioned2019-07-11T17:36:24Z
dc.date.available2019-07-11T17:36:24Z
dc.date.issued2019-05-22
dc.descriptionPresented by Texas A&M University, 2A | Scholarly Communications 24X7, at TCDL 2019.en_US
dc.description.abstract"For years, the line between public and technical services has narrowed, blurred, and, in many ways, eroded. From a user-centric point of view, there is no difference between the libraries’ chat service, article access, instruction session, digitized archives, or group study rooms -- it is all the library. While libraries continue to adapt their organizational structures to reflect the new realities, cross-departmental work and cooperation will always be necessary in order to provide positive user experiences. This presentation outlines different governance structures that exist within a single institution. We will reflect on the alignment and conflict that comes from multiple perspectives and purviews. The presentation will also use a case study of the launch of digital exhibit software, Spotlight, to demonstrate the types of barriers that exist and how they can be overcome.en_US
dc.identifier.urihttps://hdl.handle.net/2249.1/156414
dc.language.isoen_USen_US
dc.publisherTexas Digital Libraryen_US
dc.titleCollaborative Governance: Creating Shared Leadership for a Unified User Experienceen_US
dc.typePresentationen_US

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