Session 3E | What’s Next? UX for Discovery Systems Beyond the Initial Launch

The University of North Texas Libraries conducted user research for the redesign of the online catalog in 2020. Due to the significant changes we were able to make to the infrastructure and functionality of the interface before the initial release, we decided that regularly incorporating UX was critical for making user-centered improvements. This presentation will examine the challenges we experienced managing multiple UX projects with limited resources. I will detail the strategies we created to enhance the efficiency of our user studies and the improvements we have been able to make as a result. Finally, I will close by discussing possible next steps. This presentation is beneficial for those seeking to enhance usability and access for users of their discovery systems.