The perfect storm : administrative conditions of an effective online distance learning program in the Lone Star College System

Abstract

This study focuses on solutions for the specific issues experienced by the distance learning program at the Lone Star College System (LSCS), a multi-college community college district located north of the Houston metro area. Utilizing practical action research methodology, the purpose of this study is to explore options for improving the LSCS distance learning program to better meet the needs of current and future distance learning students. This study combines a review of literature, local insights concerning the LSCS distance learning program, and discussions with other community college distance learning practitioners around the country for the purpose of developing an administrative proposal for the LSCS distance learning program. The study involves an exploration of the administrative and governance structure, a review of services provided to distance learning faculty and students, and an examination of quality standards for online courses and services.