Removable media software engineering

This report focuses on software solutions that are fully contained on CD, DVD, or USB storage devices. When the removable media is selected as the boot device on a computer system, it will launch its own operating system and then execute the actions it was written to perform. Organizations often have many types of removable media solutions that are engineered to perform various tasks; however, this report will focus on only two types of removable media projects that are often needed by original equipment manufacturers (OEMs): the end user reinstallation media (EURM) and the field service reinstallation media (FSRM). In this document we explain the purpose of EURM and FSRM solutions, the engineering methods used to create them, what engineering measurements can be used to achieve project goals, what to consider when implementing process improvements, and finally how to analyze the results of said process improvements.