Hello, TCBL. My name is Whitney Johnson Freeman.
I am the repository librarian at the University of North Texas.
UNT has managed our institutional repository, UNT ScholarWorks,
for almost 10 years. However, with the introduction
of new staff and a global pandemic, we needed to make some changes
to our workflows.
Namely, we had an issue tracking items after they were
submitted to the repository, and ensuring that all processes were
completed and items didn't get overlooked.
So we turned to GitLab. It was already being used in
the UNT Digital Library, so the technical infrastructure was
already there.
We focused on the issues component of GitLab,
which is usually used for suggesting changes to a website or a document.
But if you look at its base components, it's very similar to a ticketing system,
which is essentially what we've turned it into.
An open issue is represented here and about one of the key
components that we use.
I've also included an example of our processing checklist template
and our current labels. Overall, the new workflow
has been a valuable improvement and helps keep us on track.
For those interested, we also wrote an article
for the general code for lib, and it's referenced here.
It's a detailed explanation of how we use GitLab
and our fuller-based deposit system. If you have any questions,
feel free to email me. Thank you!